Covala Group Internet Privacy Policy
Privacy Policy
At Covala Group, we are committed to protecting the privacy of our customers' information. This notice describes our Privacy Policy, including the types of information we collect about you, how it is used, and how it may be shared.
Covala Group is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web sites www.covalagroup.com and www.execdisability.com. Because Covala Group wants to demonstrate its commitment to your privacy, they are disclosing its Internet information practices and are having its Internet privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Covala Group at privacy@covalagroup.com or 800-235-3551. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe. TRUSTe will then serve as a liaison with us to resolve your concerns.
As a function of providing you with our services we obtain nonpublic Personally Identifiable Information (PII) about you, which may include the following: a) information we receive from you or your employer on applications, questionnaires, web portals, or other forms including your name, address, social security number, and income; and b) information about your transactions with us, our affiliates, or others, such as balances, payment history, parties to transactions and insured status.
We provide access to information about you to outside companies and other third parties in certain limited circumstances, including: a) to facilitate processing transactions for your account; and b) when using another company to provide services for us such as printing and mailing application and policy information. We also reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web sites. In the event you separate from the company through which you became a Covala Group customer, we may provide access to information about you to outside companies and other third parties to facilitate your uninterrupted service delivery and to provide additional insurance or insurance-related services that we believe will benefit you. We do not share, sell, rent or trade PII with third parties for their promotional purposes.
Updating Personally Identifiable Information
If your Personally Identifiable Information (PII) changes, or if you no longer desire our service, you may correct, update, amend, remove or deactivate it by emailing us at privacy@covalagroup.com; or by contacting us by telephone at 800-235-3551; or writing us at Covala Group, 126 Fifth Avenue, 3rd Floor, New York, NY 10011.
Identity Protection
Covala Group is committed to protecting you from identity theft. To enhance your security, we take the following actions: a) using firewalls and encryption technology, such as secure socket layer (SSL) encryption to protect files containing your personal information; b) utilizing user identification and authorization processes to protect all computer systems containing your personal information; c) utilizing physical, electronic and procedural security measures that comply with federal law. These measures include computer safeguards, secured files and secured buildings.
If we decide to change our Internet privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our home page.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on our websites. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store a unique number to identify you so you are directed to the appropriate page of our website. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
If you reject cookies, you may still use our site using a fully qualified URL but it may affect your ability to navigate our site in some situations.
Newsletters
Our website, www.covalagroup.com, provides you with the opportunity to subscribe to our newsletter. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. You may click on the link at the bottom of each newsletter or email us at privacy@covalagroup.com; or by contacting us by telephone at 800-235-3551; or writing us via postal mail at Covala Group, 126 Fifth Avenue, 3rd Floor, New York, NY 10011.
Choice/Opt-out
In all cases described below, you may cancel your product/service; edit/delete your Personally Identifiable Information (PII); and opt-out of sharing of information with third parties for marketing purposes by emailing us at privacy@covalagroup.com; or by contacting us by telephone at 800-235-3551; or writing us at Covala Group, 126 Fifth Avenue, 3rd Floor, New York, NY 10011.
Your employer may have provided Covala Group with Personally Identifiable Information (PII) for the purposes of facilitating your enrollment in an insurance or related product or service. If you would like to discontinue the servicing of this product and similar product offers in the future, then you may contact us via one of the above methods.
While you are employed by the company through which you became a Covala Group customer, no information will ever be shared with third party companies for the purpose of marketing. After separation from that employer, you will be given a choice to opt out of sharing information with any third party companies for the purpose of marketing that may occur from that point forward. If you have previously agreed to the sharing of information for marketing purposes and would like to opt out of that decision, then you may contact us via one of the above methods. Residents of California have the right to opt-out of sharing personal information with affiliates and may do so through any of the above methods.
You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.